Shipping and Return Policy
Several types of goods are exempt from being returned. Cosmetics cannot be returned for health reasons. All sales are final.
There are certain situations where only partial refunds are granted (if applicable) Any item that is returned more than 30 days after delivery. If a return is accepted you will be responsible for a 25% re-stocking fee.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately, sale items cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at firstname.lastname@example.org and send your item to Kat Bissu USA P.O. Box 549 Menifee Ca 92586.
To return your product for refund consideration, you should mail your product to: Kat Bissu USA P.O. Box 549 Menifee Ca 92586
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.